Mountain Ear Nose and Throat Associates

Small Town Values. World Class Care.

Sylva, NC Office: (828) 586-7474
Franklin, NC Office: (828) 524-5599
Murphy, NC Office: (828) 835-1014

Billing

Insurance

Mountain Ear, Nose & Throat participates with the following insurance companies:

  •  Aetna
  •  Blue Cross and Blue Shield
  •  Crescent Employer Groups (Verify coverage with your specific employer)
  •  Medcost
  •  Medicaid of North Carolina
  •  Medicare
  •  TriCare
  •  United Healthcare

As a service to our patients, we will file your insurance for physician services. In most cases, we will file claims with insurance companies that we do not participate with, but full payment for the services rendered will be the patient’s responsibility. 

Payments

Mountain Ear, Nose & Throat accepts the following methods of payment: Cash, Check, Mastercard, Discover, Visa or American Express
It is our policy that we collect full payment of copays, co-insurance and deductibles at the time of service. Office visits will be re-scheduled if you are not prepared to pay your co-pay at the time of your visit. We will collect copayments and deductibles for surgical services prior to the date of surgery. Keep in mind that we are an independent practice and our claims and billing statements are for the services of our providers only. You may receive separate bills for the cost of hospital, laboratory or the services of other physicians.

You may pay your bill online by registering for our Patient Portal. Please click on the link to the portal to begin the registration process. Contact our office if you have any questions.

The on-site billing team at Mountain Ear, Nose & Throat is readily available to discuss your financial responsibility as our patient and address any specific concerns you may have. If you have a question regarding a billing statement for one of our providers or other financial concern, please contact our billing office directly at (828) 586-7474, ext. 314 or ext. 315.