Mountain Ear Nose and Throat has served the Western Counties of NC for close to 40 years. We remain the only ENT practice that is consistently seeing all general ENT issues for patients of all ages regardless of insurance coverage in our region. Over the past several years, health care has become increasingly difficult due to many obstacles out of our control: staffing shortages, supply chain issues, and a growing patient population. As our local populations continue to grow, we have remained consistent with our pledge to offer excellent care in a timely and professional manner, while also recruiting for additional care providers.
We have added 3 PAs, 1 audiologist and 2 office locations in the last 6 years. We continue to recruit for additional surgeons in an effort to shorten our wait time for both clinic visits and procedures. Our current schedules are booking out several weeks to more than a month, depending on the type of issue you are experiencing. Our surgery schedules are similar. Please understand this is a result of both our outstanding reputation and loyal patients, as well as the issues that many healthcare providers are facing: trying to deliver quality care to as many people as possible as quickly as possible.
If you are experiencing a true ENT emergency, we encourage you to go to your primary care physician, urgent care or your local emergency room. Our physicians are continuing to support all local ENT emergency issues from these referral sources. We remain committed to you and your healthcare needs and are doing our best to find solutions to our current wait times. Please reach out directly to our Practice Administration if you have questions or concerns regarding your care.
Sincerely,
The Mountain Ear, Nose & Throat Team